Online booking made simple
At the heart of Spencer Corporate Travel’s tech stack is a powerful online booking tool, Serko’s Zeno, designed specifically for modern corporate travel programs.
Travellers and travel arrangers can book flights, accommodation and car hire through one intuitive platform, with access to negotiated corporate airfares, hotels and ground transport alongside NDC content. Built-in policy controls guide better booking decisions without slowing travel bookers down, while real-time availability and pricing ensure confidence at the point of purchase.
Introducing The Spencer Suite
One travel portal for all your business travel needs
The Spencer Suite gives your company one powerful travel management portal supporting all your business travel needs. Drive efficiency to your team and travel program with a single view of all travellers and bookings. Support duty of care with greater visibility of travellers and timely delivery of travel alerts and advisories. Make informed decisions with insights into travel expenditure, carbon emissions and available ticket credits.
Travel Program Reporting
Clear reporting underpins smarter travel decisions. The Spencer Suite brings all your travel expenditure into one platform, giving businesses a consolidated view of spend across travellers, teams and suppliers.
With accurate, accessible reporting, travel managers gain the insight needed to manage budgets, forecast future travel costs and identify opportunities to improve value. This visibility also strengthens supplier negotiations by clearly demonstrating volume, patterns and opportunities for savings.
Traveller Profile Management
Centralise all traveller details in one secure profile. HR feeds automate employee profile syncs, and staff can update personal information and travel preferences, including passport and visa expiry dates. That means travel arrangers and travel managers always have accurate, compliant data at their fingertips, reducing manual entry and errors and elevating the business travel experience for your workforce.
Pre-Trip Approvals & Booking Requests
Streamline travel request workflows with intuitive pre-trip approval workflows. Replace scattered emails and spreadsheets with a managed process where employees submit trip requests, and approvers manage travel policy checks all in one place. Be informed upfront for international travel approvals, with the latest country-level travel advisories and visa checks automatically validated. Approvals happen faster, travel policy compliance is enforced, and visibility improves across teams.
Unused Ticket Credit Management
Unused ticket credits can drain your travel budget if they aren’t accurately tracked and utilised. The Spencer Suite gives you full visibility of unused credits and alerts you before their expiry. These credits can be easily viewed and applied to future bookings, meaning fewer missed opportunities to recover value.
Traveller Tracking & Emergency Communications
Duty of care is central to responsible travel programs. With real-time traveller tracking and emergency communication tools, you can see where your people are, respond quickly to alerts and reach travellers directly, no matter where they are headed. Travellers and Travel Managers are automatically notified of the latest travel alerts relevant to their itineraries, ensuring only the alerts that matter are communicated.
Trip & Itinerary Management
All travel plans belong in one place. The Spencer Suite consolidates past, current and upcoming trips into a clear itinerary hub. From flights and hotels to ground transport, flight status updates and alerts, your travellers and travel managers stay on the same page with real-time trip details.
Itinerary Check: Visa, Vaccination & Entry Verification
International travel brings complexity. The Spencer Suite automates visa, vaccination and entry requirement checks against official regulations. This gives travellers and travel managers confidence that each itinerary meets compliance requirements before departure.
Sustainability Insights
Make informed decisions for your travel program with insights into carbon emissions across all bookings at both a traveller and company level. Travel Managers can compare their carbon impact to others in a similar industry, or delve deeper into the emissions breakdown by employee type, department or cost centre. Optional carbon offset credits can be purchased with certified programs.
Travel Technology FAQs
Modern business travel technology is designed to scale. SMEs and growing businesses should benefit from the same visibility, control and traveller support as larger organisations, without the complexity. The right travel management technology reduces manual admin and gives teams confidence that travel is managed professionally and safely.
Business travel technology provides real-time traveller tracking, alerts and emergency communication tools. This allows businesses to quickly locate and support travellers during travel disruptions, safety incidents or emergencies, meeting duty of care obligations and protecting employee wellbeing.
Yes. By consolidating bookings, tracking unused ticket credits and reporting on total travel spend, business travel technology helps organisations identify savings opportunities, improve budgeting accuracy and strengthen supplier negotiations. Better visibility leads to better commercial outcomes.
Business travel technology embeds your travel policy directly into the booking and approval process. Travellers are guided to book travel with approved suppliers, fare types and budgets at the point of booking – reducing out-of-policy spend while still giving travellers choice and flexibility.
Business travel technology helps companies plan, book, manage and monitor their business travel in one place. It typically includes online booking, traveller profiles, approvals, duty of care, reporting and traveller support solutions. The goal is to make business travel easier, safer and more cost-effective for both travellers and businesses.
Yes. We offer self-booking tools supported by experienced travel consultants, giving businesses flexibility and control while maintaining high levels of service, compliance and support.
